Privacy policy
This Privacy Policy explains how Trevallis collects, uses, shares, and protects personal information when you visit our website, place an order, or contact our customer support team.
By using our website, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We collect certain personal information to operate our website, process orders, provide customer support, and improve the shopping experience.
Information You Provide to Us
When you place an order, contact us, or use our website, we may collect:
• Name
• Billing address
• Shipping address
• Email address
• Phone number if provided by you during checkout or customer support communication
• Order details
• Payment confirmation details
• Customer service messages
We use this information to process orders, arrange shipping, provide order updates, respond to customer inquiries, prevent fraud, and comply with applicable legal obligations.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and website activity, including:
• IP address
• Browser type and version
• Device information
• Time zone
• Pages viewed
• Products viewed
• Referral source
• Cookies, pixels, tags, and similar tracking technologies
We use this information to operate the website, understand site performance, improve user experience, and support fraud prevention and analytics.
2. Payment Processing
Trevallis uses secure third-party payment processors, such as Shopify Payments, PayPal, or other available payment service providers, to process financial transactions.
Your payment information is handled through secure payment systems that follow applicable Payment Card Industry Data Security Standard PCI-DSS requirements. Trevallis does not directly store full credit card numbers or complete payment credentials on our own systems.
Payment details are encrypted and transmitted through the relevant payment processor according to their security and privacy practices.
3. How We Use Personal Information
We may use personal information for the following purposes:
• To process and fulfill orders
• To arrange shipping and delivery
• To send order confirmations, shipping updates, and customer service messages
• To respond to questions, return requests, or after-sales support needs
• To detect and prevent fraud, unauthorized transactions, or security issues
• To improve our website, products, and customer experience
• To provide marketing communications where permitted by law
• To comply with applicable laws, regulations, tax requirements, and legal requests
4. Sharing Personal Information
We may share personal information with trusted service providers that help us operate our business. These may include:
• Ecommerce platform providers, such as Shopify
• Payment processors, such as Shopify Payments or PayPal
• Shipping and logistics providers
• Email and customer support service providers
• Analytics and advertising partners, such as Google Analytics
• Fraud prevention and security service providers
• Legal, tax, or compliance service providers when necessary
We do not sell customer personal information for direct monetary compensation.
We may also disclose personal information when required to comply with applicable laws, regulations, legal processes, or lawful government requests, or to protect our rights, customers, website, and business operations.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to help the site function properly, remember preferences, analyze website performance, improve customer experience, and support relevant advertising.
You may adjust your browser settings to refuse or delete cookies. Please note that some website features may not function properly if cookies are disabled.
6. Behavioral Advertising and Opt-Out
We may use certain information to provide advertising or marketing content that may be relevant to you.
You can opt out of certain advertising services through the following platforms:
Google Ads Settings: https://www.google.com/settings/ads/anonymous
Digital Advertising Alliance Opt-Out: http://optout.aboutads.info/
You may also manage cookie preferences through your browser settings.
7. United States Privacy Rights
Depending on your state of residence, you may have certain privacy rights regarding your personal information. These may include the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal and operational exceptions
• Opt out of certain types of targeted advertising or data sharing where applicable
• Request information about how your personal information is used or disclosed
To submit a privacy request, please contact us at support@trevallis.com.
We may need to verify your identity before processing certain privacy requests.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, legal compliance, accounting, tax, and business recordkeeping.
When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information.
Our website uses industry-standard Secure Socket Layer SSL encryption technology to help safeguard personal information during transmission. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Chinese Zodiac Playroom Area Rug
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us at support@trevallis.com so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information, please contact us using the information below.
Brand Name: Trevallis
Company Legal Entity: Trevallis Home Inc
Customer Support Email: support@trevallis.com
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time
Corporate Office Address:
17001 W 12th Ave
Golden, CO 80401
United States