Contact

Welcome to Trevallis. If you have questions about our rugs, your order, shipping updates, returns, refunds, or product details, our customer support team is here to help.

please contact us by email or through the contact form on this page.

Customer Support

Customer Support Email: support@trevallis.com

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time

Expected Response Time: 1 to 2 business days

Please include your order number when contacting us about an existing order. This helps us review your request more quickly.

Company Information

Brand Name: Trevallis

Legal Entity: Trevallis Home Inc

Corporate Office Address:

17001 W 12th Ave

Golden, CO 80401

United States

Shipping and Returns

U.S. Fulfillment & Logistics

All Trevallis orders are professionally packaged and dispatched from our primary United States distribution facility:

• Fulfillment Center Address: Building E, 500 Linden Logistics Way, Linden, NJ 07036, United States

Please note: Our Corporate Office and U.S. Fulfillment Center are not retail storefronts and do not accept walk-in customer visits or direct return drop-offs. If you need to return an item,
please contact our support team first at support@trevallis.com to receive the correct return shipping label and authorized instructions.

Contact Form

You may also submit your message using the contact form below. Please provide your name, email address, order number if applicable, and a clear description of your question.